Insurance restoration work is a specialized industry. Our estimators and project managers are trained to assess and repair damages resulting from various causes such as water, tree, fire, or storm damage. We work very closely with insurance carriers and adjusters and we are familiar with the claims process. Choosing a knowledgeable insurance restoration contractor can make the process go more smoothly and efficiently – getting your home put back together the way it belongs!

After contacting their insurance company to file a claim, many property owners wonder what they need to do next! Capezio Contractors can help guide you through this process. The first step is preventing any additional damage. This can include actions such as: tarping a damaged roof, boarding up damaged windows, or contacting a plumber to repair a leak. Once you have addressed the cause of loss, the next step might involve a clean-up or mitigation company (if necessary). Mitigation companies remove any wet or damaged materials, including drywall and flooring, to prevent mold and additional damage. Once this is completed, you are now ready to have Capezio Contractors inspect your property damage. We will send an estimator to assess the damages and prepare an estimate. We will then submit the estimate to your insurance company on your behalf, working directly with your adjuster to come to an agreed price for repairs. After our estimate is accepted by the insurance company, we will send authorization paperwork to begin the process of scheduling repairs.

 From start to finish, we find that many property owners are surprised by the length of time it can take to resolve an insurance claim. There are a lot of steps and people involved! We are happy to discuss your claims process and help you come to a happy resolution.

A deductible is typically applied once per property owner’s insurance claim. Usually, the property owner pays the deductible, and the insurance company pays the balance. For example, if you have a $500 deductible and your insurance adjuster approves a repair estimate for $10,000, we would expect the insurance company to pay $9,500 toward your repairs. The deductible is typically the only money that Capezio Contractors requests up front before scheduling repairs. If you have any questions about your deductible status, your insurance carrier is the best resource to advise you on your individual situation.

Repair projects can vary greatly in scope and complexity. A handyman can quickly complete small projects such as drywall repairs and minor home maintenance. You might consider a skilled tradesman if your project involves one single trade, such as fencing/decking, roofing, or painting only. 

A general contractor has in-house carpenters and will also hire subcontractors for specific skilled trades like HVAC, plumbing, or electrical work. A project involving several trades is generally best suited to a general contractor who can supervise and oversee the repairs, removing this stress from the property owner and coordinating the repair process.

This is the question we receive most often from our property owners. Once we receive a signed Work Authorization, work normally begins within 10 business days. Your individual project may start more quickly if it is relatively simple, or it may take longer to start if it requires permits or custom materials. The repair schedule can be affected by several factors, including availability of materials, ease of scheduling, and weather. Property owners can help speed the process along by taking prompt actions and preparing in advance. For example, the sooner we receive material selections such as flooring choices, paint colors, or other material options, the sooner we can order those materials and have everything ready to move forward. Our Project Managers will communicate all scheduling in advance, so property owners are always informed about the status of repairs.

We understand that our customers have busy lives! Most of our work is completed during normal business hours, Monday-Friday, which can sometimes be a challenge for busy schedules. We offer lockboxes as an option for property owners who may not be able to take time during the week. Our workers are licensed and insured, and we take pride in treating our customer’s property with respect and care.